Release Management

Seamless Release & Delivery

Monitor customs release and coordinate final delivery with real-time tracking and automated notifications.

Release Tracking

Customs Status Real-time visibility into customs clearance status:

• Pending documentation
• Under review
• Selected for exam
• Released
• Refused entry
• Seized

Release Notifications Immediate alerts when cargo is released:

• Email/SMS notifications
• Portal updates
• Broker notifications
• Consignee alerts

Multi-Party Visibility Share release status with:

• Importers/consignees
• Customs brokers
• Freight forwarders
• Warehouse operators
• Delivery carriers

Cargo Availability

Location Tracking Track cargo location post-release:

• Port terminal
• Container freight station
• Customs examination facility
• Bonded warehouse
• Final warehouse

Availability Status Monitor when cargo is available for pickup:

• Release confirmation
• Demurrage-free time
• Terminal availability
• Warehouse hours
• Special handling notes

Hold Management Track and resolve cargo holds:

• Customs holds
• Carrier holds
• Terminal holds
• USDA/FDA holds
• Documentation holds

Mexican Release Process

DESADUANAMIENTO Track Mexican customs clearance (desaduanamiento) process:

• VUCEM submission
• SAAI selection
• Examination or release
• Payment confirmation
• Cargo release authorization

Modulation System Track automatic selection results:

• Green light (immediate release)
• Red light (physical inspection)
• Appeal process if needed

Free Time Tracking Monitor demurrage-free periods at Mexican ports and warehouses.

Delivery Coordination

Appointment Scheduling Coordinate delivery appointments:

• Warehouse receiving hours
• Dock scheduling
• Equipment requirements
• Special handling needs

Carrier Dispatch Manage delivery carrier assignment:

• Carrier selection
• Dispatch notification
• Driver assignment
• Equipment matching

Delivery Instructions Communicate special requirements:

• Delivery windows
• Contact information
• Access requirements
• Unloading equipment
• Documentation needs

Document Management

Release Documents Manage critical release documentation:

• Customs release notice
• Payment receipts
• Delivery orders
• Equipment interchange receipts
• Cargo release certificates

Proof of Delivery Track final delivery confirmation:

• Signed delivery receipts
• Photo documentation
• Timestamp and location
• Condition notes
• Exceptions

Cost Management

Demurrage Tracking Monitor demurrage charges:

• Free time remaining
• Daily demurrage rates
• Estimated charges
• Invoice validation

Detention Tracking Track container detention:

• Street time monitoring
• Per diem charges
• Return deadlines
• Drop-off locations

Storage Charges Monitor warehouse storage:

• Free days remaining
• Daily storage rates
• Total charges
• Payment status

Exception Handling

Delay Management Track and resolve delays:

• Customs holds
• Documentation issues
• Inspection delays
• Payment problems
• System outages

Issue Escalation Automated escalation for:

• Approaching demurrage
• Missing documents
• Unresolved holds
• Delivery failures

Resolution Tracking Document issue resolution:

• Actions taken
• Parties involved
• Time to resolve
• Cost impact

Analytics & Reporting

Release Metrics

• Average release time
• Release rate by port
• Hold frequency
• Cost per release

Delivery Performance

• On-time delivery rate
• Average delivery time
• Exception frequency
• Customer satisfaction

Cost Analysis

• Total demurrage/detention
• Storage costs
• Penalty charges
• Trend analysis

Workflow Automation

• Status update broadcasts
• Delivery scheduling
• Appointment reminders
• Cost threshold alerts
• Exception notifications
• Proof of delivery collection

Integration

• Customs systems (ACE, VUCEM)
• Port terminal systems
• Warehouse management
• Transportation management
• ERP systems
• Communication platforms